We remain open in this unpredictable time. The stress of these times can be a lot to handle, and our goal is to keep our intake process as smooth and stress free as possible. Our initial consultations are not face to face and we will continue to receive intake inquires though our website, by telephone (800-817-0461 ext. 3) and e-mail. We will also receive documentation through e-mail, by mail, or fax. Of course, we will accommodate your particular needs if we are able and are happy to address any questions or concerns you may have during this time. Please contact us at 800-817-0461 or here for your free case review.

Indiana Car Repair Rip-Offs, and How to Avoid Them

Automobile repair fraud consistently remains one of the top five consumer complaints in many states, according to the Consumer Federation of America. Older Americans are often targets of this illegal behavior because they are perceived as more wealthy and more concerned about safety and liability.

What can you do to avoid being a victim? Several things.

* Find someone you can trust before major repairs are needed. Shop around while having minor repair work or routine maintenance done on your vehicle. Hopefully you will find someone you can trust, and, even better, establish a relationship with.

* Protect yourself in writing. Always insist on being provided with a written repair estimate itemizing the repairs needed and the cost. Request that all replaced parts be returned. Then, make sure that you get a detailed invoice of all work done, with an itemized breakdown of all labor performed and parts purchased.

* For major repairs, don’t hesitate to get a second or third opinion.

* Lastly, if you really want to protect yourself or are already suspicious of the repair facility, mark your parts. Take a permanent marker and discreetly mark parts that you’ve been told will need replaced or you believe will need to be replaced. If you don’t find your mark on the returned parts following the repair, you know to check the part in your car.

Making sure that you don’t become a victim of fraud can be extra work – no doubt about it. But believe me, when you realize you are a victim, you’ll wish you would have taken the time.