The biggest debt collector in the U.S., measured by income, is NCO Financial Systems, Inc. In 2010, their parent company, NCO Group, Inc., reported total revenues of $1.6 billion. They don’t have a very good reputation either, having been ranked as one of America’s Worst Collection Agencies by budhibbs.com. Personally, I have not found them to be one of the worst I have seen, but the Indiana Consumer Law Group/The Law Office of Robert E. Duff has sued them multiple times for FDCPA violations. I took a look at the electronic docket for the United States District Court for the Southern District of Indiana and found that they have been sued several times a year over the last ten years.
If you have been contacted by NCO Financial Systems, Inc. and believe that they have violated the Fair Debt Collection Practices Act (read about the most common violations here), you can contact our office by submitting this form.